Opportunity Expired
Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer-facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization
On a typical day, a Support Engineer will be primarily responsible for solving customer cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/scripts to help the team, or work with leadership on process improvement and strategic initiatives.
Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/scripts to help the team, or work with leadership on process improvement and strategic initiatives.
This salary expectation for this role will be from $78K - to $100K.
For more insight on the role, please check our Youtube
Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please log in to your candidate portal. Please note that we are reviewing a high volume of applications and appreciate your patience.
Amazon Web Services is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of the country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
The opportunity is available to applicants in any of the following categories.
Australia
Australian Citizen
Australian Permanent Resident
New Zealand
New Zealand Citizen
New Zealand Permanent Resident