Opportunity Expired
Block Australia is Square, Cash App, Spiral, TIDAL, TBD, and their foundational teams such as Counsel, Finance, and People that provide guidance at the corporate level. These are the company's building blocks, united by its shared purpose of economic empowerment. Together they’re creating tools to help expand access to the economy.
Block Australia is looking for a Customer Support Associate to join the Square Australia Customer Success team. The Customer Success team works with Square sellers (merchants) by phone and email, to solve problems, demonstrate how to get the most out of Square, and always improve their Square products by giving feedback to Square Product teams. Reporting to the Lead, Customer Success, you’ll support the diverse Square seller base across Australia.
You may have current experience providing customer service in hospitality, retail, or another customer-focused role. You will work with your lead and Square teammates to develop a career in a technology company, better understand the unique challenges faced by Australian (and international) small business owners, and help promote long-term success for Square in Australia.
This role can be based in either Block Australia's Melbourne or Sydney offices through a hybrid of in-office and remote working, but also remotely anywhere on the east coast of Australia. Multiple positions are available.
You will:
Access resources to grow in your role, like Block's development program for first-time managers and a free subscription to LinkedIn Learning.
Roles as a Customer Support Associate may earn an average of A$49,000 to A$81,000. (Source: Glassdoor)
Block Australia offers extraordinary benefits and development opportunities that support who you are both inside and outside the office. This includes:
Foundational teams, such as Counsel, Finance, and People, provide oversight and guidance while working collaboratively with teams across the company. Across each of their building blocks, they’re creating better tools to help everyone access the economy. Every challenge creates possibilities, and they need different perspectives to see them all. Bring yours to Block.
Block Australia helps employees prioritize overall wellness with an array of health and fitness offerings. This includes access to the things you need to take care of your mental health with Lyra and its Employee Assistance Program. Read more.
Block Australia is working to build a more inclusive economy where its customers have equal access to opportunity, and they strive to live by these same values in building its workplace. Block is a proud equal-opportunity employer. They work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.
To know more about Block Australia's culture, watch this video:
Qualifications:
To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly to Block Australia.
The opportunity is available to applicants in any of the following categories.
Australia
Australian Citizen
Australian Permanent Resident
Australian Work Visa (All Other)