Job Satisfaction at Queensland Government

Working on set projects.

Business Analyst and Project Work.

Answer phone calls/emails and raise tickets for any ICT-related issues Facilitate the communication channels between the clients and the technical teams Follow the internal team procedures to finish the tickets Liaise with team members and supervisors for complex cases

My role has exposed me to a variety of different applications and areas. This is beneficial for me.

Day to day work can be repetitive and often means following a checklist. Not much problem solving particularly interesting work.

My supervisor sends me briefs and I work on design projects. I generally enjoy the work but due to the nature of Government, it ends up being design by committee which is a bit disheartening at times. I've had opportunities to do photography work and videography too, I have enjoyed the people I have met through these experiences.

I am responsible for developing new features and maintaining the software for our clients. I must keep an eye on incoming requests as well as working on current features/changes that are being pushed.

Business requirements, doing user stories, stand ups, logging bugs.

Customer engagement, material preparation, research is varied and engaging. Some limits to long-term thinking and being blocked by decisions out of your control

Varies across teams as an IT grad within the graduate program. Worked as a graduate business analyst, cybersafety officer.

As a business analyst in the health system, we are often providing solutions to project business problems. Day-to-day could involve, but not limited to, responding to RFIs, working on artefacts (documentation) for the customer, meetings/workshops to elicit requirements, internal meetings to discuss direction moving forward, detail design activities, setting up meetings, minute documentation, process flow documentation.

Engaging with different stakeholders, documenting requirements and processes, attending many meetings,

Cyber security graduate

System administration, monitoring queues, answering client requests for information and assistance.

The work I have completed is not what I imagined I'd be doing, but that isn't in a negative sense. I usually work on collating information and presenting it in a way that everyone will understand, alongside assisting the team in any other work they might need help with.

So far, I've completed tasks related to Queensland Health's networking equipment. I haven't been assigned to any projects yet.

Doing jobs in the queue.

Data analysis and reporting/discussing results. Lots of programming related to data visualisation and analysis.

Working in Scrum Team. Data Migration. Meeting with stakeholders.

I do a lot of BAU, which suites me well.