Management at Santos

My direct manager is great. Management in general is pretty poor. There are some good managers but the vast majority of management is pretty out of touch with how things are done and the processes which are implemented across the company

Immediate team leaders have been very good in my experience. Upper management leaders have had good humour as well. Sometimes KPI differences between differing departments show that there is not as much cohesion as could be possible. All interactions I've had have been positive however.

My direct reporting manager is a great mentor, but he is my one point of contact.

Direct leaders are accessible and great mentors. Senior professional generally help the juniors. General managers and above are inaccessible and out of touch.

Many have left my team disgruntled and would not return purely based upon how it is run, gaining a poor reputation. In many aspects that is due to poor communication, a lack of recognition and feedback, favouritism, and a strong demand to give more. Management meeting attendance is poor, which is somewhat understandable in some circumstances, but not all.

Management have really improved communication in my department in the last 2 years. There is also a lot more recognition of individual contributions.

My direct managers who I deal with on a monthly basis are fantastic, middle to upper management is a different story due to the cost cost approach to everything and there is no focus on employee satisfaction.

I have found some managers good, and some not very supportive. Some have been good mentors, and some have been very hard to communicate with.

My direct managers could not be much better. Always super friendly, approachable, and willing to help

They are generally accessible when you reach out to them if you want to ask about something but unless you ask they are generally not checking in too frequently (apart from monthly one on ones) or at least not with the junior members of the team, they seem to work a lot more closely with the senior members of the team. I haven't experienced much specific mentoring from my direct leader or upper managers, they are too busy for that. Performance feedback and praise and recognition is usually only brought up during performance review sessions or mentioned briefly in passing by saying thank you/good job etc. There hasn't been much discussions around how I'm tracking towards the performance goals that will be assessed in the end of year performance review which would've been good so I can know where to improve or what I need to do before it's too late to do anything about it etc.

If you get a team leader that is good at communicating, involved in projects/discussions, treats everyone equally and advocates for you (like my current team leader) you feel more motivated to work and appreciate any feedback you get. My previous team leaders were not involved in any of my everyday work nor did I ever have a 1-1 with them so this made it hard to understand performance feedback and lack of recognition. Managers and function leaders on the other hand are more harder to get in touch with to get feedback/praise/recognition and this can be frustrating as if you apply to any other role/position or would like to relocate, particularly as a graduate it makes it very difficult. Unless you have a team leader who can advocate for you and is good at communicating you are at a disadvantage.

Direct managers are accessible and value development.

My managers have been great, they are very supportive, however they are extremely overworked and have very little time to be able to give you too much attention at a time.

My managers in my current team are very good mentors and communicate praise and recognition well. Have not been through any formal performance review with them however. My team leader from my old role was also a very good mentor and communicated expectations well.

The direct managers are great. However, the higher up the chain you go, the worse the communication becomes.

Managers have been accessible and approachable in my experience.

I have liked all of my team leaders. They have been there to help me rather than hinder me.

Direct managers are great, upper level management feels disconnected from the day-to-day operation.

Management have been excellent in regards to communication and feedback

Direct team leads to date have been very accessible and great mentors, facilitating my early-career and integration into the company. Performance feedback and recognition has been well-received, creating a sense of belonging and purpose to the company. Higher-up managers (i.e., team lead reports), have not required to access. Am aware, however, if there was a need to, they'd be accessible via my direct report team lead. Internal communications are typically cascaded down reporting lines, where I receive from my team lead. Pending the extremity/magnitude of internal communications received, this may incur a conversation amongst myself and team, however, to date, has not negatively impacted my performance/ability to work at the company.