Ambulance Victoria (AV) is tasked with providing emergency medical transport and pre-hospital care for over 5.2 million people across Victoria. They also manage air ambulance services and strive to deliver rapid emergency response and high-quality pre-hospital care. AV's objectives include providing specialized medical skills, transport facilities, and fostering public education in first aid to improve community health. They aim to be recognized for excellence in paramedic services, integration with health emergency services, and effective first-contact health crisis solutions.