Training & Personal Development at Australian Taxation Office (ATO)

The ATO has several programs including the Graduate Program - the training is quite intensive, especially in induction. The training would be best delivered face to face, and potentially shortened. On the job training is best and the candidates enjoy this most based on feedback.

I work in a fast-paced environment with lots of decision making. Training is largely informal and developed over time. The support is great and easily accessible.

in the graduate program, we received weekly L&D training which consisted of webinars and in person tutorials learning about different topics related to our stream. We also received on the job training in our rotation areas which helped me to develop my skills including both soft and technical skills.

During the grad program, we have well designed training program for each of the 3 Units as well as trainings to support with our rotation work. The trainers are very knowledgeable and always willing to support us. Our career development manager helps us to stay on track with developing skills and capabilities that are appropriate to our career goal and skill level, these includes general skills such as digital literacy, communication and collaboration etc, as well as rotation specific skills such as law interpretation, legal writing, investigation and case management.

There are a number of streams, I am in a stream where we are expected to pass assessments which are linked to the training that we received. It has been as amazing in the ATO, they deliver all training online, perfectly delivered and articulated.

Structured training provided. But need self study as well.

Sometimes there is not enough time or no opportunity to reinforce the learning.

Amazing! The training is very thorough, and the grad program facilitates an environment where no answer is wrong. Ask questions, get involved and make the most of the year ahead.

We have access to different training platforms and also have a dedicated day for training.

Trainers are so friendly and helpful. The training can be full on but it gives us useful knowledges.

There are lots of mandatory, optional, virtual and self-paced training.

the Company prpvide a series training in respect of business-related and workplace behaviour. it also provides advanced development program for all employees

Too many self-paced trainings.

Training once a week during the grad program and then ongoing learning and development opportunities after the program

As a Graduate, we had a 1-year long internally developed program that gave formal training on tax technical areas, as well as a few non-technical areas (emotional well-being, etc). This program can be divided into 4 units, each of which had included an assessment task. Unit 1 was an intensive 2-week training on the basic tax technical areas with a short-answer quiz. Units 2 and 3 included training on a 1-day a week basis on tax technical areas, for which individual assessment tasks were issued. Unit 4 was a Group project, where Graduates in groups of 5-7 were given a topic to research and present on. Alongside the formal training, the program also placed Graduates in Rotational areas to give exposure to different areas of the ATO.