The thing I love most about ATO is that the work we do has real-world implications and impact on the community. I had the opportunity to speak to the employees and hear their stories firsthand and achieve meaningful results for them.
I created an automated solution to solve an existing business problem, and it certainly didn't go unnoticed. I got to present my idea to our Senior Executive.
Working with people who have the wealth of knowledge that is around you. The people you interact with daily give you an insight into a lot of topics that could interest you.
The coolest part of my job is the level of responsibility and autonomy I have in completing my work. A lot of the work I have undertaken has a direct effect on taxpayers, and my decisions are trusted and enforced.
We have team training sessions weekly to cover new topics or refresh relevant areas of knowledge. In an area where there is constant change and development, you need to be willing to keep learning and developing.
Without my indigenous heritage, I would not have had the opportunity to partake in the indigenous cadetship program, which I believe gave me a good foundation for my career.
If comfortable, make sure people you connect with are aware of your disability. It helps if you trust a good colleague/friend that understands disability and can help you out when you need.
Within the office I am responsible for working on a project that leverages statistical techniques paired with technology, to aid in taxpayer compliance.
My current area of work, Review and Dispute Resolution (‘RDR’) engages early with clients to try to resolve disputes without the need for costly litigation.